Shipping & Return Policy

Last Updated: June 2026

Welcome to Zelomart. We are committed to providing a smooth shopping experience for our customers. Please read our Shipping & Return Policy carefully.

Shipping Policy

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on weekends or public holidays.

Delivery Time

• Estimated delivery time is 7 business days from the date of shipment.

• Delivery times may vary depending on your location, weather conditions, or courier service delays.

Shipping Confirmation

• Once your order has been shipped, you may receive a confirmation email with shipping details.

Return Policy

5-Day Return Policy

We offer a 5-day return policy from the date of delivery.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products caused by the customer.

• Personalized or custom-made products.

• Items marked as non-returnable at the time of purchase.

Return Process

To initiate a return, please contact our support team at:

Email: zelomart6@gmail.com

Our team will provide instructions for returning your item.

Refunds

• Once your returned item is received and inspected, we will notify you regarding the approval of your refund.

• Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Us

If you have any questions regarding shipping, returns, or refunds,, please contact us:

Zelomart Support
Email: zelomart6@gmail.com